Custom AI Builder

Build Your Own AI Employee

Tell EngageX what you need. It asks the questions your business actually needs answered, then builds the employee with you.

Voice, WhatsApp and web chat supported. Nothing goes live without your approval.

Start the Setup Assistant

You'll be asked to sign in, then the assistant continues from what you wrote here.

What happens next

EngageX interviews you first

A finished AI employee is never generated from one paragraph. The Setup Assistant works through these areas with you — a few questions at a time, skipping anything you have already told it — and only builds the blueprint once you say you're ready.

  1. Step 1

    Business

    Who they are, where they operate, hours

  2. Step 2

    Role

    What this AI employee is responsible for

  3. Step 3

    Knowledge

    Documents, policies and facts it may use

  4. Step 4

    Workflows

    The real operational processes it must follow

  5. Step 5

    Channels

    Where customers will reach it

  6. Step 6

    Integrations

    Existing systems it should work with

  7. Step 7

    Escalation

    What must reach a human, and who

  8. Step 8

    Review

    Blueprint reviewed and approved

You review the blueprint, edit it by chatting, and approve it before anything is created. Channels such as voice and WhatsApp still need their own provider authorisation, which EngageX walks you through.